SuccessFactors Support Specialist

From 3 to 7 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

We are hiring for Success Factors Support Specialist for one of our client PAN INDIA

Requirements:

Daily monitoring of support tickets escalated to central support team. This includes maintenance and support in reporting
• Continuous support in suggesting system enhancements demonstrating full understanding of process and system knowledge which results in better employee experience
• Responsible for testing the system as part of enhancements, quarterly updates from SAP and any process change
• Provide end to end support of existing implementation of Goals, Performance, CDP and Succession Management
• Responsible for critical auditable system documents like RBP, proxy rights, audit logs and workflows, making sure they are always up to date
Systems implementation and optimization
• Support the implementation of all new requirements by providing design and integration inputs, testing and deployment
• Ensuring system testing, deployment and migration is always adequate with minimal down time and the highest level of accuracy
2
• Generation of system guides and training documents to educate the HC team with the new systems

Minimum Qualification/Education/Experience Required:

• Bachelor’s Degree in information technology / Business Administration / Human Resources or its equivalent.
• Ideal candidate should have 3-5 years of experience in SuccessFactors implementation and/or support role
• Good analytical skills to facilitate report creation
• Certification in PMGM and CDP/SP will be preferred


Role:Other

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:Other

Role Category:Other

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

eNFLUENCE IT Services Pvt. Ltd.

eNFLUENCE IT Services Pvt. Ltd.
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Contact Company:eNFLUENCE IT Services Pvt. Ltd.

Website:http://careers.enfluenceit.com