SuccessFactors Support Specialist

From 3 to 7 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

We are hiring for Success Factors Support Specialist for one of our client PAN INDIA


Daily monitoring of support tickets escalated to central support team. This includes maintenance and support in reporting
• Continuous support in suggesting system enhancements demonstrating full understanding of process and system knowledge which results in better employee experience
• Responsible for testing the system as part of enhancements, quarterly updates from SAP and any process change
• Provide end to end support of existing implementation of Goals, Performance, CDP and Succession Management
• Responsible for critical auditable system documents like RBP, proxy rights, audit logs and workflows, making sure they are always up to date
Systems implementation and optimization
• Support the implementation of all new requirements by providing design and integration inputs, testing and deployment
• Ensuring system testing, deployment and migration is always adequate with minimal down time and the highest level of accuracy
• Generation of system guides and training documents to educate the HC team with the new systems

Minimum Qualification/Education/Experience Required:

• Bachelor’s Degree in information technology / Business Administration / Human Resources or its equivalent.
• Ideal candidate should have 3-5 years of experience in SuccessFactors implementation and/or support role
• Good analytical skills to facilitate report creation
• Certification in PMGM and CDP/SP will be preferred


Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:Other

Role Category:Other

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

eNFLUENCE IT Services Pvt. Ltd.

eNFLUENCE IT Services Pvt. Ltd.
Company Info
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Contact Company:eNFLUENCE IT Services Pvt. Ltd.